SHIPPING AND RETURNS
How much are the shipping costs?
Within the peninsula, shipping costs are free for orders over 70 €.
If your order does not reach 70 €, the shipping costs are 4 €.
Shipping costs to the Balearic Islands, the Canary Islands and Europe are 10 €.
Delivery of orders
The order will be delivered to the address you indicate when making your purchase. If when the courier arrives at that address you are not there, he will contact you to establish a new delivery period. For this same reason, it is very important that you provide us with a phone number where we can contact you.
How long will it take for my order to arrive?
Once the payment has been made and your order confirmed, you will receive an email with the confirmation and we will prepare it as soon as possible.
You will receive it at home between 24/72 hours in the Peninsula. It may take 7 days for the rest of the destinations… but we will try to receive it as soon as possible!
Can I cancel my order before it is shipped?
If for any reason you are not sure of your purchase and want to cancel your order, let us know as soon as possible! Get in touch with Bhauma Soul and we will arrange it. As we try to have your orders as soon as possible at home … you have a period of 2 hours to cancel your purchase once you have made the payment.
What is the return policy?
When you receive your order, you will love it so much that you will not want to part with it … but in case you have not received the correct product for any reason or it is not what you expected, please contact us within the next 5 calendar days from the date of receipt to execute the right of withdrawal, return or exchange.
Remember that the return shipping costs are at your expense.
Keep in mind that many sarees are recycled, it is a manual work, avoiding loose threads or imperfections in the fabrics is practically impossible … and that is also where the soul of Bhauma Soul resides. We invite you to read more about our manufacturing process.
Write to us at firstname.lastname@example.org if you want to request a return.